Zia Usmani joins Questus5
Questus5 today announces that Zia Usmani is joining Questus5 as Business Development Manager for our Southeast US regional office. Zia brings a distinguished track record of achievements over the past 20 years in Telecom, Power Technology, Manufacturing and Professional Services.
Terry Dougherty, Territory Sales Director, explained: “Zia is a wonderful acquisition for our sales team. Zia will bring a wealth of expertise to our sales and marketing efforts. His experience in the BPO sector and professional services will be an invaluable asset to our business growth strategy. Zia will be responsible for our brand sales focus throughout the Southeast, driving sales and developing audiences across the region.
Usmani was most recently Regional Manager for Ultimas BPM, Inc leader in business development and deployment for major accounts of core line customers.
fighting global poverty
Questus5 is more than committed to fighting poverty as part of our corporate social responsibility efforts. The idea for the company literally emerged from concepts for fighting poverty, and those concepts pointed to a need for Questus5 to exist.
The Power of Education
As one travels in developing nations such as India, Philippines, South Africa, Brazil, or China, the amount of suffering from poverty is ever-present and heart-breaking. The needs are endless, and the situation seems to be hopeless. We cannot lose hope, and we must not only bring hope, we must bring solutions.
Recognizing that education enables economic growth, many developing nations created strong education systems decades ago. Now, these nations enter a new age of hope and economic growth.
Hope is what leads a family – even an extended family – to pool resources required to pay for a college education for the most gifted in the family. Expectation is what results when that most gifted of children finally earns a that degree, and enters into the workforce. It is hard for Americans to understand this way of life, where a family is interdependent to the extent that one college graduate can pay for the needs of many others in an extended family. Yet, that is exactly what one employed college graduate can do, and is expected to do.
The problem is there are many graduates that do not become gainfully employed.
The market for global talent isn’t working as well as it should yet, and exceptional talent is wasted far too often.
One of our founding partners, Greg Lins, was traveling in Philippines, where the hardship and suffering stirred a lot of thinking about new models for fighting poverty. After having lunch in a restaurant, served by an MBA with exceptional English skills, the vision for Questus5 began taking shape.
The man serving lunch would likely earn less than $150 per month, yet could earn 20 times that in the United States. If the market for talent could so easily miss a man with his capability, and legions of others like him, there must be a fundamental problem with the talent market. And so it began that Questus5 would create a better market for global talent.
Global Talent Market – Inefficient
Many college graduates in developing nations actually do find gainful employment. There are already many large-scale professional centers in developing nations, often providing office-based outsourcing services for US and European companies. Many of the biggest have grown out of expansion needs for large multi-national corporations with deep pockets. There are many smaller centers that are viable, catering to a few accounts only – with opportunity to grow. Still others are micro-businesses that rely on referrals from relatives that immigrated to the US.
The small and mid-size centers are generally not adept at selling in the US, and as a result, they cannot grow to employ others as fast as they could. This is one problem with the current market.
At the same time, small and mid-size companies in the US generally don’t know the benefits of using remote talent, and have little knowledge about how to go about using it. Large professional centers that work with multi-national companies have little comprehension of challenges faced by small and medium businesses, and generally do not market to them. Many small and medium companies operate with a stigmatized view of “outsourcing” as un-American, when the reality is it is an excellent approach to lift their own people to more valued roles, and grow their businesses.
Again, these all seem to be fundamental problems with the market. On the one hand, professional centers aren’t reaching small and medium businesses. At the same time, small and medium size businesses are not aware of the benefits of using global talent.
The implications are enormous. Because the market for global talent is not reaching every type of business, the market permits poverty to exist. It perpetuates Americans deferring opportunities to elevate to higher levels of prosperity that occur when their employees are freed up to lead, innovate and create new markets. Many Americans are unaware that they are well positioned to literally organize legions of others to adopt our successful practices for economy building.
Therefore, we decided to create a new market for global talent. Questus5 was born.
Creating an Efficient Global Market for Talent
Questus5 has created a new type of marketplace for global talent – one that is efficient and effective. Particularly for small and medium size businesses that want to minimize risk and maximize success, our new market removes uncertainty and provides all of the US-based support that is needed to leverage global talent. We also build efficiencies for global professional centers to reach larger markets, because Questus5 has developed an extensive distribution network in the US.
Our distribution system is substantially larger and more efficient than any one professional center could ever hope to imagine building for themselves. As a result, professional centers in our network are able to keep costs under control and focus on what they do best: delivering exceptional services and growing scale to meet our increasing demand.
Our approach to developing this new market also required the creation of the first “catalog” of global talent, with over 220 different knowledge worker positions available at this writing. This is a key element of our approach, since it enables each one of our sales executives and partners to offer a wide range of proven services. This helps them to bring more value to their customer relationships, and streamlines the process involved in identifying viable sourcing options.
The Future of This Model
Our approach to increasing global prosperity has led to the creation of a new market for global talent. Market making is a big job, but the rewards for the global economy merit the effort.
The potential scale of our work is enormous. It goes far beyond ways to build a business model – given sufficient scale, the potential is to accelerate global prosperity at a macro-economic level. What was once an idea is rapidly changing into reality, and the magnitude of the social good we can bring is beginning to get noticed.
We are grateful to serve the people of our world with this new concept to build prosperity and reduce suffering. At the same time, we recognize that our group of mere humans that are working on this project need help. We need prayers, partners, and all the help we can possibly get.
Terry Dougherty joins Questus5
Terry Dougherty, former Director, Sales and Business development for brands such as Intrinsic and Unisys is joining Questus5 as the Territory Sales Director for our Northeast US operations. Terry brings over twenty years of sales experience in technology and BPO to our groups.
Jeremy Boddy, Chief Operating Officer, said: “Terry will bring a wealth of experience and expertise to our Q5 sales and marketing team. He will be responsible for our brand sales focus throughout the Northeast, driving sales and developing audiences across the region.
Dougherty was previously Director, Sales & Business Development at Intrinsic Technologies developing sales strategies and major accounts of core line customers increasing net new business by 155%.
Executive Briefing – First Look (Feb 10, 2010)
| Author: | Questus5 |
| Date Recorded: | Wednesday, February 10, 2010 |
| Duration: | 39 minutes |
| Description: | This is a first take of the latest Executive Briefing: First Look
This session is geared towards executives and business owners that are interested in learning how Q5 can help them get on a path toward growth again. Learn about Q5ing, a 3-Phase approach to:
|
 |
Why Outsourcing By Yourself is not viable for 99% of Companies:
“Only companies such as Dell, Shell, Microsoft etc can conventionally outsource, (go to India and setup offices themselves) because they are multi-billion dollar companies. While the majority of companies are small to mid sized businesses this approach is not always feasible, either because or risk or just a lack of knowledge of how to.” A statement I have heard a lot in my travels.
However to say it is not possible is an incorrect statement, I myself did that very thing. I created a center of a little over 100 employees in Hyderabad, India and 10 in Cebu, Philippines while having less than 10 in the United States. It is not however without its very steep learning curve.
Therefore conventional offshore or onshore outsourcing is possible for 99% of companies it is however problematic for substantial reasons 1) costs 2) time and 3) the effort is involved in:
- Setting Up Abroad: i) leaving your country ii) hiring/purchasing a office iii) purchasing all technology and office equipment iv) researching best place to locate.
- Understanding a new Cultures: where do you begin when it comes to setting up a office in a completely foreign country? Furthermore, if one does not know the culture, customs and practices of a country then executing even a simple task can cause great difficulty. Without cultural and local knowledge of how things are done in a country, outsourcing to a foreign country is a very difficult process.
- Recruitment of Employees: how much research and time would you need to invest before you would know where to get the employees you want?
- Quantity of Work: 99% of companies only want to employ between 1-20 employees when they outsource their work. The majority of companies are looking to shift remedial every day work/back office operations or employ specialist/highly skilled professionals they can’t find or can’t afford back home. 99% of companies are not looking to outsource whole departments of 500 employees. To employ between 1-20 employees via conventional outsourcing means is simply not cost-effective, thereby making outsourcing a unrealistic option for the majority of companies.
Does this mean that SMEs and SMBs cant take advantage of this global market? The answer to this is no, there is no reason why organizations cannot take advantage of the significant saving opportunities afforded by either onshore or off shore outsourcing. The key is to find sources that are competent to deal with the issues on the ground. You wouldn’t trust your plumbing job to an accountant now would you. Anyone can outsource; all companies irrespective of size, self employed workers, employed workers or anyone wanting some office assistance: just find the right experienced and competent provider.
welcome to Questus5
Welcome to Questus5.
Q5 helps businesses to hire sooner and grow faster with Q5s at 1/2 the cost.
We provide a comprehensive range of full-time, permanent, remote employees located in cost-effective locations such as rural US, Philippines, China, India, South Africa, and other global locations.
Q5 is expanding rapidly into 10 metro areas in the US. Please contact us if you are a sales recruiter or a sales professional interested in opportunities to grow with us.
We help businesses to better compete and thrive by enabling them to use the best talent available at the lowest possible cost.
Our model was developed as a means to directly fight against global poverty.
Our global network encompasses thousands of highly talented employees, virtually all of them with college degrees and many with advanced degrees. Virtually any job that is conducted in an office with a computer can be filled using a Q5.
A number of services we provide are listed below:
Information Technology, New Media, Back-Office Support, BPO, Accounting, Finance, Research, Healthcare Administration, Human Resources, Social Media, Marketing, Legal Services, Call Center, Customer Service, Legal Services, Virtual Assistants, Outsourcing, Rural Sourcing, Off-shoring, and Near Sourcing.
A Questus5 Innovation: The FIRST Catalog for Global Talent
Questus5 brings a staffing industry first, leading with our innovative solution: the Q5, a radically simple way to find talent without the hassles of regular onsite W-2 employees.
Our permanent, full-time employees represent a global talent solution that can immediately help small and mid-size businesses to hire sooner and grow faster. To learn more about this innovation, please browse our catalog.
