customer support/ service trainer
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| Responsibilities: Responsible for the professional development of the customer service staff. Designs and implements programs to improve performance and efficiency. |
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Customer Support/ Service Trainer
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Instruction: Relies on extensive experience and judgment as well as pre-established processes and procedures to plan and accomplish goals. May lead and direct the work of others. A degree of creativity and latitude is expected.
Skills and Experience: Requires a bachelor’s degree in area of specialty and 4-6 years of experience in the field or in a related area. Familiar with a variety of the field’s concepts, practices, and procedures.
Supervision: Typically reports to a supervisor or manager. |
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