team leader

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| Responsibilities: Supervises and directly participates in the daily activities of a team of up to three inside sales representatives responsible for placing outbound calls with the intent of selling or promoting company products/services. Monitors and maintains services levels, reports and productivity. |
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Team Leader
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| Instruction: Relies on extensive experience and judgment as well as pre-established processes and procedures to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Skills and Experience: Requires a bachelor’s degree in area of specialty and 6-8 years of experience in the field or in a related area. Familiar with a variety of the field’s concepts, practices, and procedures. Supervision: Typically reports to a manager or head of a unit/department. |
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