philippines – manila (c1)

Philippines is one of the top tier destinations for the next wave of outsourcing, which is perhaps the most significant top date in terms of the type of outsourcing and quality of work product being outsourced.

As we see a marked shift from historic deployments of data entry and voice work to more complex professional-grade sourcing of services, so we see how the clear support of government and investment in language, financial literacy skills will pay a high dividend for the economy of the Philippines.

As ITO and BPO grow closer together and the opportunity, necessity for blended solutions emerges, we feel that the Philippines is particularly well-placed to benefit from this growth. A key area of anticipated growth that draws on both ITO and BPO domain expertize is the Finance & Accounting discipline.

Contact us for further information or to discuss the role of the Philippines in your sourcing strategy.

Questus5, Inc. – Professional Center- Profile

Philippine (Manila) (OR 01/10/2010)

Professional Center – Philippines (Manila – Center 1)
Center Information:
Location:
Manila, Philippines
Capacity: 300 seats
Core Skills: Back Office, IT,
Marketing, Customer, Service, Human Resources, Learning, Quality Assurance.
Local Colleges: National University,
University of Manila,
Manila Central University,
University of Eastern Manila,
University of Philippines.
Ave. Education: Bachelors/ Masters Degree
Tech Rating: 8
Ave Lead Time: 1-2 weeks
Recruiting: 6 tier process
Catalog Information:
Categories: Personal Virtual Assistants.
Admin/ Back Office.
IT, People, Process, Tech.
Research & Development.
Marketing.
Sales.
Legal & Financial.
Customer Services.
Verticals (tailored).
Build Your Own(tailored).
Manager Ratio: 12:1
Ave Saving: 62%
0Biographical Information:

Center Biographical:

A 300 seat professional center set in the northern area of the city less than 3 miles from Rajif Gandhi International Airport the center is surrounded by all of the facilities you could ask for. Centrally located and with easy access to the main residential areas of the city make it a prime location for talent.

Able to provide average savings of 62% on fully burdened US employee costs. This center has all of the technology infrastructure available to fully support any client need. This include the possibility of expansion.

This center is fully equipped with the technology needed to successfully achieve remote performance. Full backup and redundancy systems are in place to ensure continued operations of the center in case of power outages.

Educationally the average University Graduate is to bachelors or masters level providing core English skills. Many personnel are trained or have existing qualifications in the specialty required. With such access and a strong standing talent pool it is no wonder talent recruitment time is averaging about 7 days with and average on boarding period of 7 to 14 days.

City Biographical:

The City of Manila is the capital of the Philippines and one of the 17 cities and municipalities that make up Metro Manila. It is located on the eastern shores of Manila Bay and is one of the central hubs of a thriving metropolitan area home to over 19 million people. As of 2009, Manila ranks as the world’s eleventh largest metropolitan area and the fifth largest urban area by population. Manila is also ranked as one of the most densely populated cities in the world. The city itself had more than 100 parks scattered throughout the city.

Manila occupies a total land area of 38.55 square kilometers, is the second most populous city in the Philippines, with more than 1.6 million inhabitants. Only nearby Quezon City, the country’s former capital, is more populous. The metropolitan area is the second most populous in Southeast Asia.

Cosmopolitan by Asian standards the Philippine has a strong historical association with the United States over several centuries. These strong connections and the fact that English is the second language has produced a westernized feel to the city, which lends itself to be one of the more mature centers for outsourcing.

Manila lies about 950 km southeast of Hong Kong, 2,400 km northeast of Singapore and more than 2,100 km northeast of Kuala Lumpur. The Pasig River bisects the city in the middle. Almost all of the city sits on top of centuries of prehistoric alluvial deposits built by the waters of the Pasig River and on some land reclaimed from Manila Bay.

Manila is bordered by several cities in Metro Manila such as Navotas City and Caloocan City to the north, Quezon City to the northeast, San Juan and Mandaluyong City to the east, Makati City to the southeast, and Pasay City to the south.

General Links:

Wikipedia Manila city information.

Photos:


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