professional centers & talent
How do I know Questus5 can provide what we are asking for?
So why does Q5 work with this type of professional center?
So is Q5 some kind of a market maker?
Will Q5 help me choose the best professional centers when I build my team?
Is it true that my Q5 will report to an office?
So what’s included with all of this infrastructure?
Do your centers qualify for ISO certification and other industry-mandated requirements?
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How do I know Q5 can provide what we are asking for?
Each Q5 professional center employs hundreds of the most talented workers available in the market area where the center is located. They are magnets for top talent, since these centers perform services for large US and European-based companies – and have been doing so for many years.
Why would these professional centers want to bother with a small or medium (SMB) businesses like mine?
Excellent question. The reality is that competitive centers generally are not interested in selling services involving fewer than 25 to 50 “desks” (FTE’s or “seats”.) So while competitive centers could theoretically sell to the SMB market directly, they don’t because they aren’t set up for it. Selling and managing lots of smaller customers is a very different animal than selling into a few large customers. Therefore, we really have no competition.
So why does Q5 work with this type of professional center?
Because these centers are where the best talent on earth works, day in and day out, in an environment that is productive. Small and mid-size businesses can now feasibly work remotely with the advances in technology, and would love to access top talent in professional centers too – if only they could.
So is Q5 some kind of a market maker?
No. Q5 is the market maker. We bring a revolutionary approach and define the market.
We marry the demand for talented employees for the SMB market with professional centers located in the most cost-effective locations. Q5 makes the market by aggregating demand from a large number of small and medium businesses.
Q5 handles all sales, marketing, on-site consulting, customer service, and service delivery functions relevant to smaller businesses. We are contractually responsible for services from end-to-end, unlike service brokers that earn a commission and walk away.
In 2010, Q5 will add hundreds of sales and consulting professionals that specialize in the SMB market. They will be located in 11 major US markets in all regions of the country. Q5 professional centers can therefore focus on finding and developing exceptional talent, so we can bring them to you as a Q5.
Will Q5 help me choose the best professional centers when I build my team?
Absolutely, yes. We will help you understand the trade-offs between different locations, cultures, and job functions. You simply need to determine what type of Q5s you need, and we’ll help you decide where best to locate those employees.
Is it true that my Q5 will report to an office?
Not only is it true, it’s vitally important to understand why Q5 doesn’t work with independent contractors. To learn more about that related topic, please click here.
We firmly believe that the most talented and productive people on the planet are drawn to work at relatively large-scale, professional centers. Especially in developing nations, these centers provide relatively high pay, opportunities for advancement, top-notch infrastructure, pleasant working environments, and the potential of lifetime employment.
How is it that Q5 can provide great talent and infrastructure at 1/2 the cost of an on-site W-2 employee?
Simple. We develop our professional centers in very cost-effective locations. Our global strategy includes locations like small town USA, India, Philippines, China, South Africa, Costa Rica, and other developing nations.
So what’s included with all of this infrastructure?
We in the US tend to take many of the following items for granted, because most businesses here consider these items to be part of the basic necessities of doing business. In other nations, however, corners are cut all the time – some cut corners to save a little money, while others operate with illegal and unethical practices. When you work with Q5, we work to meet US market expectations such as the following:
- A modern and attractive office environment
- Conference rooms and break rooms
- Current computing equipment
- Appropriate work area with a desk, chair and all needed office supplies
- Licensed and legal software
- Business licenses and tax compliance
- Favorable relationship with the local government
- Physical security and a no data in / no data out policy
- Data security, server backups, and redundant systems
- On-site technical support
- Supervision, mentoring, and training
- Good working conditions – paid vacation, holidays, and sick leave
- Benefits such as social security provided as required by local law
- Backup power generation
- Reliable and fast internet connection(s)
- Recruitment competency
- Best practices
Do your centers qualify for ISO certification and other industry-mandated requirements?
Yes, we have a number of professional centers that are ISO-certified. Others meet requirements for certain industry verticals such as medical and financial services. Contact us with your specifications and we’ll set you up with the appropriate center.
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